T&C And Privacy Policy
We respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2002.
​
PRIVACY STATEMENT
Hendiclean Group Ltd is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the GDPR, the data controller is Hendiclean Group Ltd.
INFORMATION COLLECTED
We only collect and process the following data about you for invoicing purposes: Name, Company address or Home address, Telephone number and Email address. This is kept for as long as we need to fulfil its original purpose. If you contact us via email we will keep a record of that correspondence and to schedule appointments.
​
OUR PROMISE
At Hendiclean Group Ltd, we promise we will not disclose your personal information to any third party. We respect that your information is private and confidential.
We cannot guarantee any method of transmission over the Internet to be 100% secure. However, all our files are encrypted and our Information Systems are regularly checked and maintained to ensure the safety and security of the information we store is secure and up to date.
​
YOUR CONSENT
By using the Hendiclean Group Ltd website, you consent to the collection and use of your personal data, i.e. your information in the manner and for the purposes described in this Privacy Policy. For our part, we will abide by the terms of this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the website will signify that you agree to any such changes. You can decide whether or not you wish to continue to provide the same or additional data to us on the revised terms. If so, your original data will be held by us under the Privacy Policy applicable at the time when the data was received by us, unless that data is subsequently refreshed or replaced by you (in which case we shall hold the data on the terms of the Privacy Policy applicable at the time of receipt of the refreshed, repeated or replaced data).
ACCESS TO YOUR INFOMATION
GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with GDPR at no cost to you.
CHANGES TO OUR PRIVACY POLICY
Hendiclean Group Ltd preserve the right to make any changes we may make to our privacy policy in the future, these changes will be posted on this page and, where appropriate and you the 'client' will be notified to you by e-mail.
Legislation And Safety
LEGISLATION AND SAFETY
​
THE HEALTH & SAFETY AT WORK ACT 1974
Places a ‘duty of care’ on all employers to "provide and maintain a working environment that is, so far as is reasonably practicable, safe and without risk to health".
​
THE MANAGEMENT OF HEALTH & SAFETY AT WORK REGULATIONS 1999 (Regulation 3) place a specific duty for every employer to make a "suitable and sufficient assessment of risks to the health and safety of his employees to which they are exposed whilst they are at work and the risk to the health and safety of persons not in his employment". This would include the risks associated with the ventilation systems and water systems. Such a risk assessment should be recorded and protective measures should be put in place to control any risks identified.
THE WORKPLACE (HEALTH, SAFETY AND WELFARE) REGULATIONS 1992 (Regulation 5) requires that mechanical ventilation systems used for providing general ventilation are maintained (including cleaned as appropriate).
​
If and when, these are cleaned should be defined by the risk assessment process
HSG202 GENERAL VENTILATION IN THE WORKPLACE, GUIDANCE FOR EMPLOYERS states “as a general rule, if you run your finger along the opening of a duct and it collects dust then it probably needs cleaning”. It also notes that the B&ES Association and CIBSE provide information on testing for likely contaminants in ductwork and on ductwork cleaning.
​
To ensure that your legal position is covered in terms of ventilation system hygiene, you need to define:
​
-
A ‘suitable and sufficient’ assessment of risk.
-
When it is ‘appropriate’ to clean
-
What ‘a suitable system of maintenance is
-
What ‘suitable intervals’ for maintenance are
-
What ‘a suitable record’ for the validating of the maintenance programme is.
The Fire Safety Order – The Regulatory Reform (Fire Safety) Order 2005 - requires those responsible for workplaces to appoint a ‘responsible person’ to carry out a fire risk assessment of their premises, identifying all possible sources for fire which might endanger the lives of building occupants. They are legally required to take action to eliminate - or at least to minimise - risks to the safety of the building's occupants.
​
The Fire and Rescue Services have power under the legislation to inspect premises for compliance and to institute legal action for non-compliance. Should the ‘Responsible Person’ failed to have carried out fire risk assessments or taken appropriate action to protect the safety of building occupants they will be liable to prosecution. If a fire causes injury or death, they may be liable to criminal prosecution.
​
A spokesman for the Fire Authority has stated "uncleaned grease extract ventilation systems present probably the greatest potential fire risk in buildings with catering facilities".
​
Legislation And Safety - Grease Extractor Cleaning
If regular cleaning, in accordance with the BESA specification, TR19® Grease, is not undertaken, fats, oily, greasy (FOG) deposits and fibrous particles can accumulate in kitchen extract systems, reducing air flow efficiency and producing a warm greasy environment for bacteria and cockroaches to breed.
​
These areas, if not professionally maintained, can quickly become a fire risk and can be a major cause of the ignition and / or spread of fire in food production establishments. Under certain circumstances flame or very high temperatures can ignite the grease causing fire to spread rapidly through the duct. Therefore, it is of particular importance that grease extract systems are regularly inspected and cleaned as required, to ensure that the obvious fire risk is kept suitably under control.
​
In addition to this, failure to ensure regular cleaning of kitchen grease extract systems can invalidate buildings insurance cover and highlight a lack of legal compliance with the Regulatory Reform (Fire Safety) Order. We are aware of many cases where insurers have refused to pay out on millions of pounds worth of claims following fires where the insured has not complied with the conditions or warranties on their buildings insurance policies regarding regular professional cleaning of the grease extract systems.
​
